Have any questions? Just call us

Submit Ticket

Applicability

The following are the terms and conditions under which technology products (“Services”) are offered for sale through Megasupports Procurement or via direct access to the Megasupports website. These Terms and Conditions are subject to change without notice.

Access to the Website

Buyer’s e-mail address and a password issued by us are required in order to access the secure section of the website. Buyer agrees to protect the password, and not to disclose it to any unauthorized user. It is Buyer’s sole responsibility to safeguard the security of the password and its use in accessing the website of Megasupports. Any unauthorized purchases (Services) shall be Buyer’s sole responsibility. Buyer agrees to change the password periodically or when Buyer has reason to believe that the security of the password is in danger. The password may be changed by contacting the support team.

Price, Product, Service and Payment

Prices and Services are subject to change without notice. Prices do not include any state or regional taxes. Buyer shall pay all applicable federal, state, municipal and other government taxes, any applicable duties, license fees, and similar charges. Megasupports will provide the services once you have paid for the services. The service buyers can use their valid credit/debit card to pay. Invoices for products and services are separate from invoices for IT consulting services and are due and payable upon receipt. You agree to provide us your credit card details in order to make payment and on failing to provide use your credit card details we will stop your subscription. Customer’s failure to make timely payment may result in a collection action, revocation of credit, stoppage of services, delay or cessation of future deliveries, repossession of unpaid delivered goods and/or suspension or termination of services. Megasupports will reserve the right to change or modify its services without sending prior notice to you. In the event, Megasupports undertakes any form of collection action, with or without litigation, of any past due amounts, or action to enforce its security interest in the Products, Services. Buyer agrees to pay all reasonable costs associated therewith, including reasonable attorney’s fees.

Delivery of Services

Megasupports is responsible to provide you services you have opted from its subscriptions. But at the same time, Megasupports shall not be liable for any delays in the services that are beyond its control such as delays caused by unavailability or shortages of products and services, natural disasters, acts of war; acts or omissions of Buyer; fire, riot, or governmental interference; unavailability or shortage labor, fuel or power through normal commercial channels at customary and reasonable rates; server down, and such other technical problems.

Refund Policy

Megasupports provides the best the services to its buyers and its experts are highly qualified to resolve all your issues. Still you find that Megasupports  is not able to short out your single issue within the first 30 days of subscription. You can claim for a full refund, but only within 30 days of purchase. Megasupports will not entertain after 30 days in any case. When you are claiming against the services, you will be agreed to get a refund after service charges are deducted.

Warranties

Buyer understands that Megasupports is not a manufacturer of any Products and services offered for sale under these Terms and Conditions. Buyer further understands and agrees that the only warranties that apply to Products are those offered by the manufacturer of the Products. Megasupports makes no representations or warranties of any kind with respect to the Products and services. Megasupports HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, AS TO THE PRODUCTS AND SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Megasupports WILL NOT BE LIABLE FOR ANY DAMAGE, LOSS, COST OR EXPENSE FOR BREACH OF WARRANTY. The right to return defective Products shall constitute Megasupports sole liability and Buyer’s exclusive remedy in connection with any claim of any kind relating to the quality, condition or performance of any Products and Services, whether such claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.

Limitation of Liability

BUYER AGREES THAT Megasupports SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PRODUCTS, SERVICES OR WITH THE AGREEMENT TO SELL PRODUCTS TO BUYER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, LOSS OF USE, LOST DATA OR FOR ANY DAMAGES OR SUMS PAID BY BUYER TO THIRD PARTIES, EVEN IF Megasupports HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED UPON PRINCIPLES OF CONTRACT, WARRANTY, NEGLIGENCE OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, OR THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR OTHERWISE.

No Resale or Export

Buyer agrees to comply with all applicable laws and regulations related to the purchase and use of any Products and Services. They are sold only for Buyer’s internal use and not for resale or export.

General

These Terms and Conditions shall constitute the final, complete and exclusive agreement of the parties with respect to all sales of Products, Services  by Megasupports and shall supersede all prior or contemporaneous offers, negotiations, understandings and/or agreements. Buyer and Megasupports expressly agree that no prior or contemporaneous agreement or understanding, whether written or oral, shall contradict, modify, supplement or explain the terms and conditions contained herein. No additional or different terms or conditions, whether material or immaterial, shall become a part of any sales agreement unless expressly accepted in writing by an authorized officer of Megasupports. No failure or delay by either party in exercising or enforcing any right hereunder shall operate as a waiver thereof or preclude any other exercise or enforcement of rights hereunder. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be prohibited or unenforceable for any reason, the remaining provisions shall continue in full force and effect. These Terms and Conditions shall be deemed made in, and shall be governed by, the laws of the state of California without regard for choice of law principles. Venue for any action arising out or related to these Terms and Conditions shall be the Superior Court of California County of San Mateo, and Buyer waives any objection to personal jurisdiction in that forum. Buyer may not assign, delegate, pledge or otherwise transfer (including by way of a sale of assets, merger or other change of control) the right to purchase Products and Services through Megasupports Procurement or Megasupports Store to any other person or entity without the prior consent of Megasupports, which consent may be withheld at its sole discretion. Megasupports shall not be liable for any delay or failure to perform an obligation under these Terms and Conditions if such delay or failure arises from any cause or causes beyond the reasonable control of Megasupports, including but not limited to labor disputes, strikes or other labor or industrial disturbances, acts of God, floods, earthquakes, material shortages, war or acts of the public enemy, riots insurrections, embargoes, computer viruses, blockages, restrictions, regulations or orders of any governmental agency.

Website Terms of Use

Welcome to the Megasupports, website on the World Wide Web at www.megasupports.com (referred to as the “Site”). Please review the following basic rules (the “Terms”) carefully because they govern your use of the Site.
YOUR USE OF THE SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THIS SITE OR ANY CONTENT (DEFINED BELOW) CONTAINED ON THE SITE.

Changes to these Terms

These Terms may be revised at any time. Megasupports will display a notice when these Terms have been revised. Your continued use of the Site after the notice appears constitutes your acceptance of the revised Terms.

License & Ownership Restrictions

All text, graphics, audio clips, videos, logos, icons, links, images, documents, products, services and information on this Site (the “Content”) are provided to you by Megasupports or its licensors. Megasupports or its licensors retain all right, title, interest, and intellectual property rights (e.g. patents, trademarks, trade secrets, copyrights) in such Content. As a general rule, you are granted the limited right to (i) display the Content on your personal computer (ii) copy and download the Content and (iii) print a copy of the Content, provided that: (1) you do not remove any proprietary rights notices from any of the Content; and (2) any copying or downloading is solely for your own use. You may not modify, edit, alter or enhance any of the Content in any manner or sublicense or distribute any Content to any third party unless specifically authorized by Megasupports and/or the applicable licensor. Additionally, you may not “frame” or “mirror” any Content contained on or accessible from this Site on any server or other device without the advance written authorization of Megasupports and/or its licensors.

Your Obligation

In the future you may be prompted to input information on the Site in order to receive certain products or services offered by Megasupports and/or its licensors. If you provide any information to Megasupports through the site, you agree to provide current, complete and accurate information about yourself.

Changes to the Content & Termination of Access

Megasupports and its licensors may make improvements and/or changes to the Content described on the Site at any time without notice to you. Additionally, Megasupports and its licensors reserve the right to restrict, suspend, terminate your access to, change or discontinue all or any part of the Site, including its availability, at any time for any reason (including, but not limited to, if we determine that information provided by you is inaccurate), without liability or prior notice to you.

Megasupports’s Privacy Policy

Megasupports protects the information supplied by you on the Site in accordance with the Megasupports Privacy Policy. This Privacy Policy only applies to the Megasupports Site. Please see the section below (“Interaction with Third Parties”) for discussion of the privacy policies of third party sites. Megasupports’s Privacy Policy may be revised at any time. Megasupports will display a notice when the Privacy Policy has been revised. Your continued use of the Site after the notice is published constitutes your acceptance of the revised Privacy Policy.

Interaction with Third Parties

The Site may contain links to (and allow you to correspond with, purchase from, and/or participate in promotions of) third party advertisers and/or licensors. Unless otherwise stated, any such interaction shall be solely between you and that third party.
The third party’s site may have terms of use, a privacy policy and/or other terms and conditions that differ from those of Megasupports.Megasupports is not responsible for the content of such sites or for implementing, monitoring or enforcing the terms of use, privacy policies and/or other terms and conditions of such sites. You acknowledge and agree that Megasupports shall not incur any liability arising out of your use of any such sites.

Passwords

Megasupports may offer password protected areas on the Site for certain services. Such areas will only be accessible if Megasupports has issued to you a login and password. If you have been issued a login and password, you are responsible for maintaining the confidentiality of your login and password and for any and all activities, including fees incurred, under your login and password, whether or not you are the individual who undertook such activities.

Chat Rooms & Bulletin Boards

Megasupports may offer chat rooms and bulletin boards on the Site where users may submit or post information and material. Megasupports asks that you respect the Megasupports online community. Your conduct should be guided by common sense and basic etiquette. To further these common goals, you agree not to:

Indemnification

By using the Site you agree to indemnify and hold harmless Megasupports from and against any and all costs, damages, liabilities, and expenses (including attorneys’ fees) incurred by Megasupports in relation to any third party’s claim that use of the Site by you or under your login and/or password, if any, violates (a) any copyright, patent, trademark, trade secret or other intellectual property right, (b) the laws of privacy or publicity, (c) communications statutes or regulations, or (d) any other applicable law or regulation. Disclaimer of

Warranty

UNLESS OTHERWISE EXPLICITLY STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND CONTENT ARE PROVIDED TO YOU “AS-IS.” NEITHER Megasupports NOR ITS LICENSORS WARRANTS THAT THE SITE WILL BE AVAILABLE WITHOUT INTERRUPTION OR ERROR FREE OR THAT THE CONTENT WILL BE ACCURATE AND COMPLETE.Megasupports AND ITS LICENSORS MAKE NO WARRANTY, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT WITH RESPECT TO THE SITE AND CONTENT. YOU ASSUME ALL RISK WITH RESPECT TO THE SITE AND CONTENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER Megasupports NOR ITS LICENSORS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU FOR ANY DAMAGES SUFFERED AS A RESULT OF YOUR DISPLAYING, COPYING, USING OR DOWNLOADING ANY CONTENT. IN NO EVENT SHALL Megasupports OR ITS LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (E.G., FOR LOSS OF DATA, REVENUE, PROFITS OR USE OR FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES) HOWEVER ARISING, WHETHER FOR BREACH OR IN TORT, EVEN IF Megasupports HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE FOREGOING LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK.

Local Laws; Export Control

Megasupports controls and operates this Site from its headquarters in the United States of America and makes no representation that the Content is appropriate or will be available for use in other countries. If you use this Site from outside the United States of America, you are entirely responsible for compliance with applicable local laws, including but not limited to the export and import regulations, privacy laws and advertising laws of other countries in relation to the Content or the Site.

General

If Megasupports becomes aware of inappropriate use of the Site or any Content, Megasupports may suspend or terminate your access to the Site, and/or any Content, and take other appropriate action including, but not limited to, contacting law enforcement authorities. When requested, Megasupports will cooperate fully with law enforcement agencies in any investigation of alleged illegal activity on the Internet. Any action related to these Terms will be governed by California law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree to submit to the jurisdiction of the courts located in Santa Clara County, in the State of California, for the resolution of all disputes arising from or related to these Terms and/or your use of the Site.
If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of Megasupports to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Megasupports in writing. The headings used throughout these Terms are provided only for convenience. The Terms comprise the entire agreement between you and Megasupports regarding the subject matter contained herein and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein.

Trademarks

Megasupports is a trademark, registered trademark and/or service mark of Megasupports, in the United States and other countries. All rights reserved. All other trademarks and service marks appearing on the Site are the property of their respective owners.

Copyright Notice

Copyright © 2015, Megasupports, All rights reserved.

Privacy Policy

At Megasupports, we recognize that when you choose to provide us with information about yourself through our web site, you trust us to act in a responsible manner. If we decide to change our privacy practices, we will post those changes on this page. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
You may visit our public web site and browse without giving us any personally identifying information, however, to participate in certain offerings or if you ask us to contact you for more information about our services, we may request that you provide us with certain personal information related to providing the service (such as, for example, name, address, phone number and other contact information). That’s why we have put a policy in place to disclose to you how your personal information may be used. Please read on for more details about our privacy practices.

What Information does Megasupports Collect? How do we Use It?

At times we may request that you voluntarily supply us with personal information on our web site. Generally this information is requested when you register for a newsletter, email alert or other service or when you request that we contact you to provide further information about our services. Megasupports collects this information to in order to record and support your participation in the activities you select. We may also use this information to keep you informed about new services and special offers from Megasupports and our selected service partners, but you will always have the choice not to receive such information.

Will Megasupports Disclose the Information it collects to Outside Parties?

Megasupports may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our web site, the public, or Megasupports or our web site suppliers; and (b) conform to legal or regulatory requirements.
Megasupports may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information. Also, in connection with certain. Megasupports services and activities (for example, customer satisfaction surveys), the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Megasupports. Such vendors are bound by contract to not use your personal information for their own purposes or provide it to any third parties.

How does Megasupports Protect Personal Information?

We take reasonable steps to protect the data we collect from unauthorized access, disclosure, alteration, or destruction. We do this by implementing industry standard security procedures for storing and accessing information. However, you should be aware that we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site.

What about “cookies”?

“Cookies” are small pieces of information that are transferred to your browser and stored on your computer’s hard drive. Our cookies enable us to provide you with more personal service. Cookies also allow us to track usage patterns, trends and other aggregate visitor information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. We may also collect certain technical and routing information about your computer to facilitate your use of the site and its services (such as browser type, operating system and the Internet Protocol (“IP”) address of your computer). Without expressly informing you in each particular instance, we do not match such information with any of your personal information.

Third-party Sites

We may offer links to third party sites from our site. Please note that we are not responsible for the content or privacy practices of any non-Megasupports sites to which we may link. You should review the privacy policy of such sites before using the sites or providing any personal information.

A Note to Children and Parents

We intend the Megasupports web site for use by adults. Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.

Your Consent and Changes to this Privacy Policy

By using our web site, you consent to the collection and use of this information by Megasupports. If we decide to change our privacy practices, we will post those changes on this page. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.

Update your Information or Preferences

Our goal is to respect your privacy. You may at any time update or change your personal information or privacy preferences. To change your information, simply send an email to info@megasupports.com and we will respond with an information update form.

Questions and Feedback

If you have any questions or suggestions regarding this privacy policy write us at our email id: info@megasupports.com